The core component of our solution is called the iMatrix. This is the foundation upon which we build your solution.

The iMatrix is a middleware platform using a range of software languages and open standards:

• Java
• XML
• XSLT
• JDBC
• J2EE
• SQL
• HTTP
• JavaScript
• HTML

As a middleware solution the iMatrix is independent of the infrastructure on which it runs: As a result of its unique tiered architecture, the iMatrix is not dependent on platform, database, Computer Telephony Integration server or telephone switch.

We follow a modular approach to software design that provides effective integration with business systems; scalability of user base and server architecture; facilitated system maintenance and ability to upgrade.